BRAND
What is Lifelines?
Lifelines was started by Melissa Bernstein, Co-Founder of Melissa & Doug Toys. After spending 30 years inspiring children to discover a sense of wonder through play, Melissa created Lifelines to help individuals rediscover wonder and relieve stress through their senses.
What is Sensory Immersion™?
Sensory Immersion™ is the simple practice of activating your senses. It’s a fast, effortless, and fun way to soothe your mind and uses your body’s built-in sensory network to interrupt your fight-or-flight response. We like to say that stress relief is at your fingertips—literally.
How do these products relieve stress?
You often hear that the best way to relieve stress is by delivering calm—at Lifelines our answer to stress relief is delight. And science agrees with us. Seeing, smelling, and touching delightful things signals the brain to release dopamine—the feel-good hormone—and brings us back to the here and now. Learn more about the world-renowned researchers on the Lifelines Science Advisory Board whose work supports the science of Sensory Immersion™ here.
PRODUCT
Essential Oil Blends
Are your oils naturally derived?
Absolutely! We use naturally derived, sustainably sourced botanicals from around the world to craft our breathtaking blends.
Where are your oils made?
We partner with a family-owned essential fragrance chemist with more than 100 years of expertise to craft unique blends like nothing you have smelled before. We source the purest essential oils from around the globe and blend them right here in the USA.
Where can I find a list of ingredients?
You can find the ingredients to each Lifelines Essential Oil Blend here.
How do I use the Precision Pump™?
Lifelines Essential Oil Blends feature an innovative Precision Pump™ cap so you can dispense the perfect amount every time with no guessing and no mess. To dispense, simply:
Hold the bottle upside down with the sides of the cap between two fingers
Place your thumb over the bottom of the bottle
Use a trigger motion to pull the sides of the cap toward your thumb
Here is a great video tutorial! How to use Pump Cap
How do I know what Lifelines Essential Oil Blend is right for me?
Our collection of Essential Oil Blends includes 20 unique blends across five scent families, all available in four well-being goals. To begin your Sensory Immersion™:
Identify your favorite scent family: In Bloom, Citrus Grove, Walk in the Woods, Crisp Mountain Air, or Spice Rush
Select your desired well-being goal: Calm, Energy, Focus, or Joy
You can also take our Sensory Profile Quiz to discover your perfect blend!
How do the scent families and well-being goals work?
Each of our five breathtaking scent families—In Bloom, Citrus Grove, Crisp Mountain Air, Walk in the Woods, and Spice Rush—is available in four well-being goals so you don’t have to choose between the scents you love and your desired mood: Calm, Energy, Focus, and Joy. Simply choose your preferred scent family and match it to your well-being goal.
Take our Sensory Profile Quiz to discover your perfect blend.
Can I use Lifelines Essential Oil Blends with any diffuser?
Yes! You can absolutely use Lifelines Essential Oil Blends with any diffuser of your choice. We do highly recommend you explore our innovative collection of diffusers!
Diffusers
How do I hang up the Everyday Diffuser wall mount?
Your Everyday Diffuser includes a wall mount, perfect for a closet wall! To hang up your diffuser, remove the diffuser from the wall mount. Attach the mount to the wall with the Lifelines logo facing upward. Peel the backing off the adhesive pad and press mount firmly against the wall for at least 15 seconds. Press the diffuser gently into the mount until it clicks into place.
For best results, ensure the wall mount is applied to a clean, flat surface and wait 24 hours before sliding in the diffuser!
How do I hang up my Shower Diffuser?
Watch this video for step-by-step instructions!
Can I use any oil with the Shower Diffuser?
The Shower Diffuser will only work with our ClickWick™ line of Essential Oil Blends. In addition to the unique diffusion cap, our ClickWick™ blends are specially formulated to diffuse with the wick and using a different oil will not have the same effect. Check out our Store Locator to find the list of online retailers carrying ClickWick™ refills.
Can I screw the ClickWick™ top onto a different bottle of Lifelines Essential Oil Blend?
You must use ClickWick™ blends with the ClickWick™ diffusion cap! In addition to the unique diffusion cap, our ClickWick™ blends are specially formulated to diffuse with the wick, so using a different oil will not have the same effect.
Can the Pen Diffuser oils be refilled?
The essential oil blends in the pen are designed to last a long time—in fact, you should run out of ink before you run out of oil (which is why we include an ink refill😊). The oil itself cannot be refilled.
How do I change the scent on my Grounding Stone?
To switch to a new scent, swivel the stone open and use the finger recess to pop out the diffusion rock. Rinse diffusion rock with water and allow to air-dry.
How do I change the scent in my Everyday Diffuser?
To switch to a new scent, simply pull back the tab on the back of the diffuser to reveal the diffusion pad. Remove the diffusion pad, rinse thoroughly with water, and allow to air-dry.
How often do I need to add more Essential Oil Blend?
This will depend on your personal preferences and how many pumps of Essential Oil Blend you add. We recommend starting with 2-3 pumps for the Grounding Stones and the Everyday Diffuser and 3-5 pumps for the Waves Diffuser. Add more whenever you desire a stronger aroma!
My Waves Ultrasonic Diffuser stopped working. Can you help me troubleshoot?
If your Waves Ultrasonic Diffuser suddenly stops working, we suggest you check that:
It is plugged into a functioning outlet
You have filled the water to the max fill line
The diffuser is turned on
If it is still not working, feel free to reach out at care@lifelines.com, and we are happy to help!
RETAIL
Where can I buy Lifelines Sensory Immersion™ tools?
Our products are available at a variety of national retailers in-store and online, including Amazon, Target, Kohl’s,Macy’s, and CVS. Check out our Store Locator for a full list.
Can I sell your products in my store?
We would love to work with you to bring Sensory Immersion™ to as many people as possible! Reach out to retailers@lifelines.com to start the conversation.